ACT Fibernet — Refund not initiated yet | |
Hi, I raised a disconnection request mulitple times for my ACT fibernet account. At last it was disconnected on 4th May and i was told that refund will be given in 5 days. I have not received any confirmation on refund and have not received it yet. Neither i know how much refund they will be giving. I raised multiple tickets for request of refund, but they are simple closing it without updating. For taking money they will come without call. And they will call you 10-15 times. but when it comes for refund then these people don't even check with customer if they received the refund or not. Please help in getting a refund. I have paid amount till 10/June/2021 in January as an advance payment. I can attach my invoice bill if needed Was this information helpful? | |
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ACT Fibernet customer support has been notified about the posted complaint. Verified Support May 12, 2021 ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.
May 18, 2021 Updated by Shivam116 Still no update on my refund, they generated a new invoice which clearly says due is -717, but no refund yet. | |
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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Firstly they told disconnection does not have any reason mentioned thats why no refund, now latest they are saying that as you have taken package 6+1, refund can not be done.
Such a pathetic.