[Resolved]  ACT Fibernet — refund not paid by act

Address:Chennai, Tamil Nadu, 600100
Website:actcorp.in

I have opted for a act broad band connection and paid amount of rs.7, 427 (6 months rent) on 29-aug-2018 for chennai pallikaranai location. There was no progress on the connection and when i called up the customer care, they said that connection was not possible in my location and registered a refund request for the amount paid. Since then i have called them n number of times but the amount is not yet paid back.

Cusomer account number:[protected]
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Nov 12, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
ACT Fibernet Customer Care's response
Hi Venkat,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Oct 12, 2018
Updated by venkat_act
Appreciate your response here. It's already been 44 days days since I paid the amount. Why do you take these many days to process a refund request?
Complaint comments 

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Wifi router is not working since yesterday i was calling no one taking my call. very bad seeruve. i would like to shift to other servuce i[censored] wont solve it earliest

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