[Resolved]  ACT Fibernet — refund not processed even after refund policy period (45) is completed

Address:Rangareddy, Andhra Pradesh, 500030

Refund not processed even after refund policity period (45) is completed

Act fiber user id:[protected]

Requested for new connection in the month of august, they recieved the money in same month august 15th. Post one month they said no service available in my location. So refund initiated 50days back. Still now refund not processed.

Plesae help. Its pathetic service and my money and time both are getting waste.
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Dec 11, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2018
ACT Fibernet Customer Care's response
Hi vamkrish,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
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