[Resolved] ACT Fibernet — refund not processed - used id[protected]

unnisel

Address:	Bangalore, Karnataka
Website:	www.actcorp.in

I have initiated a refund for 7428 since act confirmed me that the connection is not feasible in my area. I have asked for refund on 23 march and customer care confirmed that i will get an email in 48 hours to confirm my bank details. But its more than a week i have not got any email. I have escalated till appellate level but no response. They told that the refund will be processed in 15 days. But its almost one week over. Do i get my refund by april 7 as confirmed?

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May 3, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2018

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet