ACT Fibernet — Refund not received

I have disconnected my act fibernet connection on 6th June 2021. I have raised request for refund of my amount on 10th June 2021 but till now i haven't received my amount. It's been 20 days and the response from company people is irresponsible. I request act fiber to refund my money soon.

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Hi, We regret the inconvenience caused. Please share your account number. We will look into this for you.
Shanmukh B's [Complaint's author] reply, Jul 1, 2021
My ACT ID - 101014170068

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