[Resolved]  ACT Fibernet — refund of cash

This is sudha singh. I came to your banjara hills office on 2o july 2018.

I paid for first time of rs 2907 for 6 months to ramu (Collection executive of hitech city) in 3rd july. But as it was taking long time i asked for cancellation and bought another connection. I asked for refund of my cash and it was told by ramu that he has processed it. I called him several times and he said same thing and confimed from customer care that was also of no use. Ramu and customer care kept on lying to me for 18 days. Then i came to know it has not been started. I went to jubilee hills branch, there manager also lied to me that it has been processed, but it was not. He collected my details and said he will send me a mail, which i never received.

Below are my details, please refund my cash

Account number[protected]

Account holder name - sudha singh

Branch - block e, manyata-embassy, busnesspark, outer ring rd,, bangalore, ka, in, 560045

Ifsc code - icic0001422
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Aug 28, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. Please share your contact number.We will look into this for you.

Regards,
ACT Fibernet
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