[Resolved]  ACT Fibernet — Refund of Installation Money

Address:

Cyber Heights,2nd Floor,TC G 2/2 & TC G 5/5, Vibhuti Khand, Opposite to Indiragandhi Prathisthan, Gomtinagar- Lucknow UP-226010

I took connection and used this for 17 months. I cancelled my connection and returned the router. It's been more than 45 days and their customer service is just trying to act clever and playing stupid games as I told them to refund the Security money(1000 Rs), Customer service keep says- it is in progress and Manager are also not calling regarding ticket and keep says- your number was unreachable, Always saying that it will be done in next 2-3 days, there are very unprofessional and irresponsible customer care service. ACT internet is high speed and good, but refund process and Customer Service is useless. My previous ticket number-SR[protected].