[Resolved]  ACT Fibernet — Refund of money cuz they couldn't provide internet service at my place

Address:

Main branch in Bangalore, but they provide services in Chennai also.

SR[protected]
SR[protected]
These are the service request raised by ACT fiber net for refund but then aren't doing anything.

They took 6months money in advance and said they ll give internet connection and it is feasible at my location, later technicians came and said not possible it isn't feasible, so i requested for refund, they raised SR saying they ll close the work order and process refund, but they didn't process, after waiting for some days I followed up to which they said they ll raise another SR and refund ll be processed, but even this time they didn't process my refund yet and just would give excuses and keep pushing resolution date, it is been more than 10 days now.