[Resolved]  ACT Fibernet — Refund process is getting delayed and the customer service is not taking any action

Address:Bangalore

I am experiencing the issue where i have asked for a refund and they have not paid the amount and every time i call them they say 24 hrs some one from Finance team will call and they will refund the amount, but no one calls.

Following are the tickets ids created but no action is taken
1. SR[protected]
2. SR[protected]
3. SR[protected]
Looks like ACT is a cheaters company and they want to eat Customers money.
They have also blocked my number.
I will have to raise a consumer complaint on this and publish that ACT is Fraud company in all leading social media sites.
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Aug 29, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2022
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
Verified Support
Jul 28, 2022
ACT Fibernet Customer Care's response
We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, you can contact us at [protected] & helpdesk.[protected]@actcorp.in.
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