[Resolved]  ACT Fibernet — Refund related

Address:Bangalore, Karnataka, 560036

I opted for the service and paid the amount of RS 2375 but the technician could not install the device. ACT promised that I will get the refund as they could not provide the service in my area. I paid the money on 31 St march. I have still not received the money. I have called the ACT customer service so many times. They keep saying that I will receive the refund. They have already sent the refund request. When I call my bank they mentioned that that did not receive any such request.

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May 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
ACT Fibernet Customer Care's response
Hi,

We are sorry to know about this. Please share your location so that we can assist you in a better way.

Regards,
ACT Fibernet.
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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