[Resolved] ACT Fibernet — Refund still not processed

[Resolved] ACT Fibernet — Refund still not processed

P Prajwal Pawar Jun 29, 2022 Jun 30, 2022 This thread was updated on Jun 30, 2022

I have been waiting for 2 weeks now for a refund after raising a ticket. The ticket was closed without any action taken. I had to re-open the ticket. They said I'll get a call in 2 days from ACT but I never received a call. This happened twice. I am calling customer care for the third time now. Disappointing experience. 0 punctuality, 0 response. Was this information helpful? No (0) Yes (0)
Aug 3, 2022 Complaint marked as Resolved ACT Fibernet customer support has been notified about the posted complaint. Jun 29, 2022 Updated by Prajwal Pawar Now even the customer care number is not responsive. I'm waiting on the lime for more than 30 mins and as soon as my turn comes, the line goes blank. WORST SERVICE. I highly recommend ppl not to buy ACT. I[censored] want to waste your precious time running behind ur own hard-earned money then go for it. Verified Support Jun 30, 2022 ACT Fibernet Customer Care's response This is not the experience we want you to have. Please help us with your account number and we will be at it.
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