[Resolved]  ACT Fibernet — Regarding my refund

I applied for connection in month of April by paying a amount of 3887rs 6 months plan, connection was not given till 1 month and said there is no box and can't give connection so I cancelled it and requested for refund..it's been more then 6months till now but no refund..I keep calling customer care but they raise request but automatically I get a message stating it's resolved where as nothing is resolved and no response to emails too..don't you people think it's completely fraud..it's my one month emi amount and you people making me beg to refund my own money..what else should I do
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Aug 13, 2021
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2020
ACT Fibernet Customer Care's response
Dear Customer,

We were unable to fetch details using the number shared by you. Please DM us the Account ID or the registered mobile number for us to fix this.

Thank you,
Team ACT Fibernet
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