ACT Fibernet — Regarding return of Router

ACT Fibernet — Regarding return of Router

S Sangeeth nair Feb 28, 2023 Feb 28, 2023 This thread was updated on Feb 28, 2023

ACT is asking for Return of ACT's Wi-Fi Router which was provided as free when I have opted for ACT Broadband plan of 3 Months.And now they are demanding me to return the router since I am not using their Internet service. ACT is referring below. "Wi-Fi usage policy duly agreed and signed by you under the Customer Application Form (CAF) at the time of subscription of our services, you have been provided with free usage of our Wi-Fi router as long you continue to avail our internet Broadband services". My response to above is they have not given any CAF at the time of subscription and I have not signed anything. ACT is making false agitation on me. ACT wants to proceed legally if I did not return router. Thanks Was this information helpful? No (0) Yes (0)
ACT Fibernet customer support has been notified about the posted complaint.
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dotindia

from New Delhi, Delhi

Feb 28, 2023

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code