[Resolved] ACT Fibernet — Regarding security deposit refund

Primotex

Sep 3, 2022

Address:

No 75, Bommsandra Industrial Area, Bangalore, Karnataka 560099

Dear Sir/Madam,

Here with Primotex Labels Pvt Ltd ordered for installation and which amount has paid through net banking to ACT Fibernet Ac No[protected], amount of Rs. 5027/- on 25th January 2022 which has cancelled from your end due to non service area. After that we have got refund message on 31st January 2022 with reference No SR[protected] committed by your end to get refund by 4 working days.

As discuss held with your representative on today they said amount has refunded on 1st February 2022, but still we have not get it.

Hence, we have shared our bank statement from January to till date lot of time with customer support through mail and whatsapp. Still they have not taken any action regarding same. Every month we are raising complaint regarding same.

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Oct 6, 2022

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2022

ACT Fibernet Customer Care's response This is not the experience we want you to have. We have put this on priority with our team.