[Resolved] ACT Fibernet — registered requests not processed for a month | |||||
Tickets: [protected] [protected] I raised 2 tickets. One for shifting connection to new address. And one to remove box from old address. Both tickets are not processed for a month. I called customer service and nodal officer multiple times. But still it's not resolved. I don't know what to do. I have escalated to all levels. Technicians calling me and asking the address and landmark. Then they are telling they will check for feasibility and come back. After that no one is responding back. For last ten days, i am calling customer service and escalate to the department. This is my daily activity now. Was this information helpful? | |||||
Oct 10, 2018 Complaint marked as Resolved Nodal team contacted and resolved the issues. customer support has been notified about the posted complaint. Verified Support Oct 01, 2018 ACT Fibernet Customer Care's response Dear Mano, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet Verified Support Oct 11, 2018 ACT Fibernet Customer Care's response Dear Mano, We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance you can contact us on [protected] & helpdesk.[protected]@actcorp.in Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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