| Address: | 2nd main road, GM palya, new Thippasandra Post, 560075 |
Hello sir,
We have raised two service request to shift our connection from one location to another before more than 10 days.
Service request numbers: sr[protected], sr[protected]
One of your executives came yesterday to check and found that there is no central connection available in the area, he promised it will be done in 24hrs, still, no one has called or arrived to do the needful.
I am in urgent need of a connection, and can not wait for a couple of days to get it fixed as i work from home generally.
I trusted act for so many years but this time you guys are disappointing me.
I tried to call your customer care and nodal several times but i need to hold for more than 30 mins every time to talk to a human.
From yesterday i am trying your nodal office number and from the last 1.5 hrs, it has been busy. I tried more than 50 times.
New address where i need the connection: 2nd main road, gm palya, new thippasandra post, bangalore, 560075
They are telling they need to install new box, but no one is taking ownership of work to care about a customer. They are fine loosing one. Was this information helpful? | 
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