[Resolved]  ACT Fibernet — relocation request

Address:

500085

Hi,

I have requested act team relocation request on 14-may with a ticket no sr[protected], and the representative will address the ticket raised within four working days and never came back, adding to the dismay i have approached the support team and the nodal officer via email and in response the team promised to wait for 15 days to resolve the issue and after the wait for 20 days i have mailed the same to the support team and now they are sorry to say that they cant provide services in the area, such a pity that company claiming so big cannot resolve a relocation request.

I request the concerned team to disconnect the services as i no longer would like to avail the pathetic services, and refund the amount of the time period of non usage of services.
I recommend a strict policy to be implemented by dot/trai to make it a mandate to a separate cell/team to address issues like such for such irresponsible isp providers.