[Resolved] ACT Fibernet — Removal of junction box from my landlord's place as i have moved out

Rahul Kadri

from Delhi, Delhi

Address:	560034
Website:	www.actcorp.in

I have raised a complaint on May 6th 2017 to remove the junction box from my landlord's place as they are not giving me the Security deposit till this is done. I have been following up everyday and they say that they will do it within a day. Today when I checked again they are saying that they require another 3 days to carry out this activity whereas the intial SLA on May 6th was just 3 days. This is causing mental agony to me as I am in financial stress. Please take necessary action

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Jun 28, 2017

Complaint marked as Resolved

There is no resolution so far, but the complaint is marked as resolved!!!

customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

ACT Fibernet Customer Care's response Hi Rahul Kadri,

We regret for the delay. Please share your contact number and city, we will get in touch with you at the earliest

Regards,
ACT Fibernet

Jun 09, 2017

Updated by Rahul Kadri Hi Team,
I spoke to your customer care team today, and I am still listening to the same that it will be done within tomorrow.
My contact number is [protected], located in Bangalore.

Regards,
Rahul Kadri

Jun 14, 2017

Updated by Rahul Kadri Hi Team,
I spoke to your customer care team today, and I am still listening to the same that it will be done within tomorrow.
Also, I had raised a request for disconnection on May 1st, 2017 and your representative told me that it will be disconnected from May 1st itself. Recently I got a call from your representative that I have to pay pending amount of Rs.300+. When I reached out to the customer care they told that it would be waived off, but even then I am getting calls.

Really pathetic service from your side once the customer has opted out.

Regards,
Rahul Kadri

Jun 19, 2017

Updated by Rahul Kadri Hi Team,
I am still getting the response that it will be completed within a day i.e by tomorrow 20th June 2017.

Regards,
Rahul Kadri