[Resolved] ACT Fibernet — removal of junction box on my terrace and terminate connection

grandhem.pavan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560036

We are requesting for removal of junction box of actbroad band on my terrace from last oneyear.

I sent many mails to nodal officer also serveral times. They used to tell with in 72 hours we will resolve the issue. But they never came and resolved issue.

We requested for termination of connection and requesting to remove all the stuff from my terrace. Immediatley.

But they are not responding properly and telling it will take several day.

Thanks,
Pavan

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Jul 8, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Jun 02, 2019

Updated by grandhem.pavan User Id :[protected]
Account No :[protected]
Name : G PAVAN KUMAR
see mail dated in 2018. This is a very very poor service.

Verified Support

Jun 03, 2019

ACT Fibernet Customer Care's response Dear Grandhem,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet