[Resolved]  ACT Fibernet — repeated connectivity issues and no response from team

Address:Rpc Layout, 560050

I am a loyal customer of act since 4 years and i have been facing the connectivity issues since 6 months very frequently like 5 cases in a month and it requires 2 days to get resolved.
Over and above that they have a very worst customer service department they don’t respond properly and if you try calling nodal officer you should spend a time of 1 hour to reach them and suddenly calls get disconnected. They give false promises to the customers this is one of the worst services i have ever seen.
They take hell lot of money saying that they provide good service and they don’t provide good service you pay for 30 days and get service for only 20 days it’s a utter loss for customers.
Please take proper action against this.
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Aug 11, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2019
ACT Fibernet Customer Care's response
Dear Amith karthik malasani,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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