[Resolved]  ACT Fibernet — Router refund

Address:	600034
Website:	www.actcorp.in/ACT-Fibernet/Chennai‎

I just got a new ACT broadband connection. It for my inlaws. I requested them not to provide a router for them, as I wanted to purchase my own. My inlaws do not know what a router is. I requested them within a hour to take back the router, they claim the customer asked for it and they will not take it back. She did not ask for it. Now after days, the sales person agrees to take it back, but after this he is not picking up the call and no one is coming to take to router or process the refund. account under the name of Hemalatha, [protected]