ACT Fibernet — Sales agent/ customer care responses - worst / refund amount status - unknown

Address:Chennai, Tamil Nadu, 600088
Website:acttv.in/ www.actcorp.in

For an second, i thought i am in 18th century b.C.
Ravi is my super responsive sales agent from adambakkam, he will chase you like anything to get the full amount on installation. While you have to run like a dog to get your connection. After a month they will respond as not possible. The customer team is brilliant in responses here. Everytime millions of sorry they will give you, you can instead go to tirupathi and shave your head for them.
Most irritating customer service, if you cannot provide a service, then why the hell are you asking the customers to run behind you???
It has been 58 days since you last responded, it is my cash i am running behind you, nor i am asking from your sales agent ravi's pocket/ or his salary. What the hell are you thinking about your customers ???

You have lost your reputation, you can provide light speed even, you cannot earn the trust back!!!
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Dear Vivek,

Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet
My CAF # 109137. You can also trace back the call history I had!
When should I expect a response ? It's already been 59 days!. I can't hold my patience for you guys!. Let me know if this could be resolved if I happened to meet your T Nagar office directly. Even today Ravi (your sales agent) is not picking up. I am not sure how you guys could make customers wait without even providing the service! Please make it ASAP. I really mean that ASAP, then you might have to face the legal consequences.
Got a call from [protected] @ 10:44 AM today.
If you can't resolve and give back the amount, I am not sure why you are making the customer irritative!!.. useless response again & again!!!

You are definitely losing your customer base!! Fantastic responses ever!!! Call me when the money is ready!

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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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