[Resolved]  ACT Fibernet — service not given properly

Address:560076

I have given internet connection from act fibernet on february 1 st week. They promised uninterrupted internet and 50mbps speed (They say no * we are not giving up to 50 mbps we give full 50mbps). I paid for 6 months. Now with in 28 days i got 4 days disconnected from the internet.. When ever i ask they say fiber cut. It means either they use low quality cables or they say false reason to handle situation. I am expecting for either uninterrupted internet or return my paid amount.
Complaint registration number
[protected]

Thanks
Jagadheeswaran,
Hulimavu
Bangalore
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Mar 31, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
ACT Fibernet Customer Care's response
Hi Jagadheeswaran,

We are extremely sorry for the unpleasant experience. We will get in touch with you and set things right.

Regards,
ACT Fibernet
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