[Resolved]  ACT Fibernet — Service Sucks!

Address:Bangalore, Karnataka

My Customer id is 153380. I had an argument over improper billing with an ACT representative and then they kinda gave me a breakup of the Invoice. Apologizing me for their mistake. But, when the invoice was generated the same story repeated. Now, it is become a routine to call the customer care and raise complaints. They have even slowed down my internet speed and I do not get the promised 30 Mbps for which they have charged me. I now have to live with this garbage connection for another month due to the prepaid policy. I must say their service sucks and would not recommend anyone to even try this operator. You will be cheated eventually and have to go through their unprofessional service. And off course the trauma associated with it. Be smart.. cos their service really sucks!!
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Aug 6, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Sharath Bunty Rodrigues,

We apologize for the inconvenience caused, Please be assured we will get back to you.

Regards,
ACT Fibernet
Dear Sharath Bunty Rodrigues,

The above mentioned grievance has been resolved. For further queries you can contact us on [protected] or [protected]@acttv.in. Thanks

Warm Regards,
ACT Fibernet

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