[Resolved]  ACT Fibernet — Shift of connection

Address:	Hyderabad, Andhra Pradesh, 500028
Website:	www.actcorp.in

Hi,

Any issue comes, expect a worst & slowest possible service response from act fibernet!!!

I have changed my residence, and all the connectivity is available in the present apartment but the guy doesn't turn up at all to fix. They said rs 345/- for change of address, but guy took rs 575/- saying will fix in a day and its been 4 days still waiting.

Worst part is they do not pick up call after payment is made. They followup only until receiving the money. After that disappear for days to pass. If we call from registered mobile, they don't responsd at all until we call from some other number. Later, they won't pick that no too. Now, both sales & technecian they started rejecting my calls, with no resolution and no communication. The customer care always says that issue will be solved within 24 hrs even if we followup for 4 or 5 days.

A week before, i paid rs 6, 650/- for 6 months advance but haven't used since then. I would request this refund asap.

Sincerely
Syed