[Resolved] ACT Fibernet — Shifting Charges Imposed

Aldrin Antony Joy

May 13, 2021

Address:

Bangalore

I am having an ACT Fibernet connection, in the previous place I stayed I paid the connection charges and cable charges. Now I have relocated to new place and they have imposed a new reconnection charge of ₹650. Where I already paid for the cable and connection at the first. Moreover the previous place the owner has taken the service and he is using that cable which I paid for. I want waiver in the ₹650 rupees imposed which is unethical for ACT Fibernet to charge when I am being a customer.

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Aug 6, 2021

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

May 13, 2021

Updated by Aldrin Antony Joy I have even raised a complaint at ACT and their representative who called me I have informed all details. She told she will check and get back to me but they have closed the complaint without addressing my concern.