ACT Fibernet — Shifting Connection still not done after 3 Weeks

shyamuuu

Address:

Hyderabad, Andhra Pradesh

Hi, This is shyam. I raised a request to shift Beam from old house to new place(Sriram nagar colony, Hyderabad) on 25th April 2014. But still after 3 weeks, they have not done that. Even more worse is that evry day i am calling Beam Customer Care and getting the same response "Box is full.Will Construct a new Box in another 24 hours". I have send email to Nodal Officer of Beam.Then also no action done by them. Now lost all hopes on whether they will provide me Internet service or not.

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Comments

shyamuuu

Worst Customer service by Beam

shyamuuu

Today they have installed a new box in my house.But still to do wiring, there will be delay it seems.

Why cant they complete the full installation+wiring in 1 day itself, so that i can start using Internet today itself?

Note: It has been 13 days since last i have browsed internet and 18 days since i first raised request to shift Beam connection.

Thanks,

Shyam

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Shyam,

We apologise the delay and inconveniences caused. In case you still have issues with the connection please feel free to call us on 66272727 or write to us at [protected]@beamtele.com for further assistance.

Regards,
Beam Fiber