[Resolved]  ACT Fibernet — shifting of connection delaying for last 7 days

Address:Bangalore, Karnataka

We have requested to shift our connection to our new place as we have shifted and already having the wifi. Router. Its just a matter of shifting the connection but the customer care service is so poor, actually worst that they are telling the same things everyday like"it will be done by evening today". I really don't know when that evening will come for them. These people really doesn't understand the value of time neither having any work culture, literally terrible. Escalation has been done thrice still there is no progress!
If you could please respond to this and shift this connection as soon as possible and i mean it should be today!!!
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Dec 8, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
ACT Fibernet Customer Care's response
Hi Kaushani,

We regret for the delay. Please share your contact number and city; we will get in touch with you at the earliest.

Regards,
ACT Fibernet
Complaint comments 

Comments

Sir, I am your customer, my customer ID number is following the mobile number [protected].the name of the connection is KF Jyothsna. Please disconnect my Net.
ACT Fibernet Customer Care's response, Nov 8, 2017
Verified Support
Hi Prasanna,

We are sorry to know that and would like an opportunity to make things right. Please share your city name and we will investigate this matter

Regards,
ACT Fibernet

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