[Resolved]  ACT Fibernet — Shifting of connection - no response, simply closing requests without resolving, customer care not friendly, always give false promises

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.actcorp.in

I have been using Beam/Act fiber from current location since more than an year(since Nov 2014). On 12Dec2015, I was not able to access internet, so when contacted was asked first to place a request for connection shifting to current address. Though I have been using internet from this location I was not able to understand WHY I WAS ASKED TO PLACE A REQUEST FOR CONNECTION SHIFTING! Getting compramised, I have placed a request for connection shifting on 13Dec2015. Since then, everyday I have been calling customer care everyday and each time I am being given 2 COMMON FALSE PROMISES: A) YOUR REQUEST WOULD BE RESOLVED WITHIN 24HOURS B) PLEASE GIVE US LAST CHANCE. Also, everyday MY TICKET IS GETTING CLOSED WITHOUT BEING RESOLVED AND I AM ASKED TO CREATE NEW TICKET! THIS IS HAPPENING SINCE 2WEEKS(TODAY IS 25DEC2015), STILL THE ISSUE IS NOT RESOLVED. So, got fed up with this irresponsible and unfriendly act team and placed a request for Disconnection, even for this request to be fulfilled, they are saying that IT WOULD TAKE TIME TILL THIS MONTH END! Account Number:[protected] Tickets raised: [protected] 12thDec2015, [protected] 14th Dec2015 [protected] 14th Dec2015 [protected] 16Dec2015 [protected] 18Dec2015 [protected] 22Dec2015 [protected] 24Dec2015 So, guys, the new ACT management is incapable of handling your requests! I strongly suggest DONT GOT WITH ACT FIBER!!!