[Resolved]  ACT Fibernet — Slow Net issues since the last 6 months.

Address: R V Maanyatha Apartments, PJR Enclave Road, PJR Colony, ICRISAT Colony, Miyapur, Telangana, India, Flat No.215, Block 1

I have been using ACT fiber net for the last 3 years and have been having issues since the beginning.
The net is extremely slow and sometimes the router just switches off and needs to be restarted manually. The wifi doesn't work when the person is in the same room as the router, leave alone the rest of the house. If more than 3 devices connect to the net, it's extremely slow and doesn't work sometimes.
I have complained numerous times and still, this problem has not been resolved. There is no sense of responsibility as to the customer's needs. I would like you to look up into this matter at the earliest.
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Aug 7, 2021
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2021
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please share your account number for us to assist you.
 
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