[Resolved] ACT Fibernet — SO IRRESPONSIBLE for Ticket number 14590397.

Ni Thin M

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

WTH, No 1 is responding from customer care nor the Area Technician. I logged complaint on battery back issue for 3 times since less then a 2 weeks. Don't understand whether service provider think that they are providing service for FREE FREE FREE. My complaint number is 14590397. If you people cant provide service properly better to close your Business. Really ridiculous. I asked customer care executive to request for the call from Area Technician.. But so irresponsible. No is coming to check the issue & to check & clear the issue

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2014

ACT Fibernet Customer Care's response Dear Ni Thin M, the above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 66272727 or write to us at [protected]@beamtele.com, if you have any other queries. Thank you for your cooperation.

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Comments

Ni Thin M

from Hyderabad, Telangana

I got the call from NODAL in few minutes soon i have sent them a email about the issue.

Hathway Customer Care

from Mumbai, Maharashtra

Dear Ni Thin M,

We are extremely sorry for the inconvenience caused. Thank you for sharing your Complaint No. We will look into the issue and get back to you.

Regards,
Beam Fiber