[Resolved]  ACT Fibernet — solve

Address:	560064
Website:	ACT Fibernet

I booked for the internet connection in kattigenahalli bangalore, the executives came for collecting the money and other personal datas. With aadhar card he did the process, and asked me for the payment of 3750, as i was availing the 3 months connection. All process was ok and he gave a 3-4 days time for setting up the connection. Eventually when 7 days passes i called the server guy for queries and he told they will send someone. Eventually number of days came to 12 days and i again called the guy and he told i dont know anything and cut the call, after that i called him several time... But every time the call was dismissed by him. Again after a day i called the customer care... There they told that "sir some fiber connection issues are there in your area, within 2-3 days you will surely get the connection"... Like this again more a week passed again i called again they told the same thing... Now 3 days back again i called and they were telling that they will refund the money... What man, your executives didn't knew at the begining about the connection problem and came and took the money with a big smile...
Today i am writing its a month passed like this... And last day i called for the refund process again... So they told me to provide with the bank details... These things also happen or what?...
At a time i heard of act fibernet being good network... But it was nothing but a harrasment with the customers, with no better customer care executives... Just need the refund as soon as possible...