| Address: | 560005 | | Website: | www.actcorp.in |
Did two transations for wifi router in mar-apr 2018. Paid rs.2999/- as i was told that present router with me does not support the speed i have.
Until now these ppl have not credited this money into my account.. Cheating public n swallowing our money.
Oct 1 my existing plan expired. From oct 14 i have called useless customer support executives like alex 14 oct spoke for one hour. Promised that money will be credited into account. Nothing happened. Ticket opened n closed without resolution.
20th called again no resolution. Promised made ticket opened n closed with contacting me
On 22nd october spoke to niranjan. Same promise ticket opened n
Closed. On 23rd i called spoke to vijay he too promised the money will reflect so i can pay the differential amount for a 6 month plan. Ticket opened n closed.
24th 0ct 2018.. No resolution
No one bothers
Agents say no supervisor or team lead on the floor to assist..
No escalations made /
Funny thing is they don't have a turn around time (Tat) to close a complaint
My connection is cut why should i suffer when you are sitting on my hard earned money. Where is my # money.
People of you are reading this my sincere appeal move your connectivity to another service provider. Please these buggers are cheats... Absolutely.
Send your incompetent staff home n close shutters... You are not fit to operate.
Customer id. 10648844. Was this information helpful? | 
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