ACT Fibernet — Taking electricity from my house without my permission

Address:

No 9, Mahalakshmi street, Flat BF2

Hi, I was using ACT fibernet till Feb 2020 and requested permanent disconnection on Feb 2020.. ACT is drawing electricity from my house for thier junction box and I was given 50 rs discount every month. I have asked ACT to stop drawing electricity from my home after disconnection.

ACT has confirmed my connection was terminated and they will remove junction box from my home..

I have moved to another home on Feb 2020 and moved back to this house again in sept 2021. I requested new ACT connection on sep 2021, but they said they will activate my old connection.

After connection was activated I got first month bill on which I was again given 50 rs discount for electricity.. when asked ACT about the same, they confirmed thier junction box is connected to my house for 16 months without my permission. I asked them why they are stealing electricity from my house, they simply said it was mistake and it won't happen again.. no apology or anything from them..