[Resolved] ACT Fibernet — taking money for 6 months and not delivering the promised service

Senthamil Alagan

from Chennai, Tamil Nadu

Address:	44/103 Venus Market Street, Perambur, Near Govt. Girls High School, Chennai, Tamil Nadu, 600011
Website:	www.actcorp.in

I hage made a payment for plan upgradation for 6 months. They promised 1 month free and free wi-fi router. Also they said the plan will get upgraded only if i get the new router. Estimated time was 7 days. Today it's the 10th of october. They have been dodging me everyday saying the router is on the way to my home. It's illegal use of public fund in the name of offer.

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Nov 14, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

ACT Fibernet Customer Care's response Hi Senthamil Alagan,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit