ACT Fibernet — Taking unexpectedly long long time for a transfer

Address:

Bangalore, Karnataka

I have given a transfer request on 7th of April but after 15 days also they are unable to provide me the connection. In a normal private broadband case, it happens in 3-4 days. After contacting the nodal officer 5-6 times also this is the result. I can not escalate it beyond nodal officer that is the reason I am forced to post it here. Even on 21st April I got a message saying that "Your request will be attended by 23rd April" but still nobody has called me after EOD of 23rd April and finally when I called nodal officer I am getting a reply that it will be done tomorrow. They are not able to stick to their written commitment. It is simply the case of worst customer care service.