ACT Fibernet — Technical Issue Not Resolved for more than a week.... !

Address:

Bangalore, Karnataka

This is my second complaint here in less than 3 weeks. So all would be able to understand my mental agony and agitation I am going through. I dont have my internet working for more than a week. First complaint was raised on 26th of March which was closed on 27th without the issue being fixed. Subsequently raised 2 other tickets on 28th and 29th but still deprived of a resolution for me. From 21st of Feb until today I have been without the internet connection for 28 days. I also find that its really difficult to get a resolution from these bloody cust service team. We can try our luck with the nodal officers. But its hard as hell to get through to them as they are always busy. Folks, please think twice before you take the ACT BROADBAND internet as the service they provide to the customers is really sub standard.