[Resolved] ACT Fibernet — termination request

RkReddy1592

Address:

Hyderabad, Telangana, 500084

Hi,

I have raised a ticket in March: SR[protected] that I have paid for 6 month subscription but the internet connection was deactivated claiming to be non payment and there is no update till now.

Now that I am requesting you to place a termination request for the account:[protected]. I do not have any source to place the request either in website and I lost trust in mail Id as there is no response.

Thanks,

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May 9, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

ACT Fibernet Customer Care's response Hi RkReddy,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet

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Comments

shilpak776

from Bengaluru, Karnataka

ID[protected]

I raised an issue with ACT customer care using the contact number and also email sent to Helpdesk. I wanted to disconnect the existing service so that I do not get billed for another month. But no one is responding to my request.

Please ACT terminate my account.

ACT Fibernet Customer Care's response, Apr 11, 2019

Verified Support

Dear shilpak,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet