[Resolved] ACT Fibernet — The zenith of lame- Act Fibernet- Fraudulent practices and indifferent employees | |||||
The act fibrenet services have stopped working about ten days back in my areas including velachery. Act decides to take the escapist route on this issue as dealing with the issue is just too mainstream they have decided to stop taking calls on customer care number and all the other numbers up the hierarchy mentioned on their website. When I contacted a certain employee the indifference with which he replied was appalling, he says that act hq had asked them not to pick any calls as they had too many complaints and things were getting out of hand, cool so that's how you chose to deal with the crisis. I know a lot of people who are still undecided as to pay the current months bill for a service they did not receive or to just move on to a legitimate internet service provider.Might I suggest we all just storm in to their nearest branch, just to see if the indifference remains. Just saying.( it would help with the frustration we've been through for the past couple of days). And if you're even dreaming of moving out of a legitimate service provider to act - [protected] give me a call.you need help. Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Nov 26, 2015 ACT Fibernet Customer Care's response Dear Varun Vinod, We apologize for the inconvenience caused, we will get in touch with you regarding your issue. Warm Regards, ACT Fibernet Verified Support Nov 29, 2015 ACT Fibernet Customer Care's response Dear Varun Vinod, The above mentioned grievance has been resolved. For further queries you can contact us on [protected] or [protected]@acttv.in. Thanks Warm Regards, ACT Fibernet | |||||
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+91 91 2121 2121
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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