[Resolved]  ACT Fibernet — To cancel the new connection and Refund my money

Address:shamshabad

I have requested new connection of act fiber net on 14th may, I have made the payment for 12 months in advance. they have done the installation on the same day that's superb. After that my struggle start.after two hours my net goes of i thought some technical issue.it resolved by morning next day but not yet then i have raised the ticket, number SR[protected], Till Issue was not resolved even my calls to customer care.
I am so disappointed with the act service. I want cancel the connection and please refund my money back .

Regards,
Chandra Reddy
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Jun 17, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
May 17, 2022
ACT Fibernet Customer Care's response
This is not the experience we want you to have. Request you to share your account number to assist you better.
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