[Resolved] ACT Fibernet — took money but no one came for.installation since 4 days

santhosh11

from Hyderabad, Telangana

Address:

Medak, Andhra Pradesh, 502319

Act fibernet sales executive srikanth from beerumguda took money, wiring done but no one came for installation on the same night i got a message stating my account got activated and user id password was sent, but am not able to login with that details s
Oales executive is not picking the call. It's happening since 4 days dialled to customer care but they are not resolving it since 4 days

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Aug 6, 2021

Complaint marked as Resolved

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ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,
Team ACT Fibernet

santhosh11's [Complaint's author] reply, Feb 10, 2020

My account Id is 101353548006. When I checked with steam lead here I was told that though account is shown as active package details were not added at backend