[Resolved]  ACT Fibernet — took power connection for their modem but not paying money to me

Address:Hyderabad, Andhra Pradesh, 500032

Hi this is bhupesh from hyderabad.
There are multiple complaints.
1. Act broadband using power connection for their module from my flat. But not providing subsidy amount
2. They are not providing prior intimation while renewing my connection and connection expire date.
3. Not given option to select different plan other than existing plan while renewal.

I am requesting you please take action against on act broadband, help to resolve issues as early as possible.

Thanks and regards,
Bhupesh
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Hi Bhupesh, This is not the experience we want you to have. Please share your contact number and city name. We will get in touch with you.
Hi below are my details..
Bhupesh gupta,
Hyderabad
[protected]
Hi Bhupesh, Please share your account number. We will get in touch with you.
rbhupeshgupta's [Complaint's author] reply, Feb 9, 2020
Dear Act Fibernet,
This is the service, my registered mobile number is 8826614895. I think you can get my account number.
Here my account number: 101010785737.

The monthly power subsidy is rs. 150 not paid.
And also not deducting from my bill.

The one year new subscription rs. 6750 but bill is coming too high

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