I was an act customer in bangalore for more then 2 yrs... I used direct connection to system... Past 3 to 4 months i was started receiving slow speed... From day 1st to 15th. Due date is 15th... I used to pay my bills at 14th of every months. I raised several complaints.. But my tickets are closed with in a day without proper reason. I paid my bills regularly before due date... But except last month i missed the due date... Bcoz of out of station... I got disconnected on 18th... I was really feedup of this service. I requested for disconnection.. But no reply! Then they again activated on 30th end of the month to pay my remaining bills...& disconnected on the same day. Latter they send an executive to collect the remaining balance amount... I informed him to totally disconnect.. But he did not do that...! Next day again the has generated... They are really fooling people of the service.. They provide slow speed connection charging high price. I request people not to go for act broadband.
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Nov 10, 2017
Complaint marked as Resolved
customer support has been notified about the posted complaint.
My ACT broadband goes off every week.written 3 mails to ceo Bala malladi of pathetic service but no avail. The technicians and supervisors only speak lies. We end up.paying money every month for loosing internet every week.
ACT SIMPLY DOES NOT ACT.
USELESS TEAM
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ACT SIMPLY DOES NOT ACT.
USELESS TEAM
We are extremely sorry for the unpleasant experience. Request you to share your contact number and city name we will resolve this at the earliest.
Regards,
ACT Fibernet.