[Resolved]  ACT Fibernet — Transfer of account from my Dad to My Name

Address:500034
Website:www.actcorp.in

I went to the banjarahills ACT office behind GVK to get the TFR of ACT account from my Dad's name to My name (Same address).I met this executive Nagaraj, who filled the application and have charged me Rs.4k+ for upgrading the plan and has promised that the existing account and the credit will get TFR in 24 hrs.Its been 2 weeks now, when i call Nagaraj he never picks up the phone.I have called[protected] and have spoken to Customer services for 2 times in last 5 days, they have promised it will be resolved in 24 hrs both the time and 5 days have passed.
Pathetic customer service and staff.Even after paying for 6 months in advance, i have to face this issue, its costing me time and money.I would see for few more days, if not sorted i need my full refund back and would get a different connection for another provider.
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Feb 23, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Beam Telecom / ACT — Act fibernet worst service in choolaimedu

Dont go with act.very very worst service my account is dead more than 2 weeks no action taken.my account no is[protected].very worst service.
ACT Fibernet Customer Care's response, Jan 24, 2017
Verified Support
Dear Valued Customer,

We are sorry for the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet

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