ACT Fibernet — Transfer of request delayed

Address:

Bangalore, Karnataka

Hi I have requested to transfer my connection from Rajajinagar 5th Block to 3rd block, also I told them in 3rd them in 3rd block also you have service so dont make delay's stating that feasibility & all, they said within 2-3 days you will get connection. Also executive came on 23rd Feb to collect documents & amount 300/- (transfer charge), I said if you take long time I dont want this connection, then he said in 2-3 days you will get it. Later when I called customer care they are saying every day tomorrow, this happened till - 2rd March 2014, I have escalated it, within 2 hrs I need to get call from ACT team, no 1 called, next day 3rd March I said no 1 called, he transfer the call to Naresh, he told sorry for delay I will make it for you, within 2 days you will get connection, then again after 2 days i.e today i.e 5th March, when I called they are again saying we need 4 more days, so I have requested for disconnection. Such False statement people (team ) should not have public interaction work. I need Internet for my official work, during US timing, I cannot sit in office for just because of Internet so I had taken connection, but because of these guys I am suffering a lot, I am not getting where to go & get Internet connection else sit whole night in office. I hope some will definitely take some actions against these people. Regards, Vinod.