[Resolved] ACT Fibernet — Transfer of Service to new address - Not happened yet

joebite

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh

I have requested transfer of service from Gachibowli to Abids. Someone came and collected the documents and transfter charges and promised that it will happen in 48 hrs on 08-July-2014. After that there is no communication from Beam. If I call, I get the canned response that the issue will be resolved in 24 hours. I even talked with one "Floor Manager". She put me on hold for 20 mins and disconnected the call. They have created 4-5 high priority tickets and no one has addressed it so far.Here is one such Service Ticket : 12997472.

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Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We apologies for the inconvenience caused, we have noted your details and we will get back to you at the earliest.

Warm Regards,
Beam Fiber

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

The above mentioned grievance has been resolved. For further queries you can contact us on 66272727 or [protected]@beamtele.com. Thank you for your cooperation.

Warm Regards,
Beam Fiber