[Resolved]  ACT Fibernet — unable to close act account

Hi team,

Account number: 11265869

I have been continuously complaining about shifting my location and then finally getting frustrated to get the account closed. But there is no option to get anything done. I am receiving no reply on emails. Calls are not even going through! I keep waiting on calls for more than half an hour and no associate gets assigned. This is horrible service. PLEASE CLOSE MY ACCOUNT. I am super frustrated with ACT.
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Jul 24, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2019
ACT Fibernet Customer Care's response
Dear Customer,

This is not the experience we want you to have. We have put this on priority with our team.

Reagrds,
ACT Fibernet Team
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