[Resolved] ACT Fibernet — Unable to connect to internet and as well as customer care

vinaykyerra

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Past one month internet is getting disconnected frequently and I tried to reach the customer care n number times when ever there is an internet dis-connectivity but unable to reach the customer care due to line was busy all the time. Even, I dropped n number of emails to customer care, but there is only one response “Thank you for contacting us we will try to resolve issue”. But problem was not resolved, still internet is getting disconnected frequently. I am getting frustrated due to frequent internet disconnection; it is making my day to day activities worse. I have raised complaint via an email Dated: 26th may 2015 and Ticket No generated is 17117553. Account ID: 292429 Do look into the issue and resolve ASAP

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2015

ACT Fibernet Customer Care's response Dear Vinay kyerra,

We apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet Hyderabad