[Resolved]  ACT Fibernet — Unethical business practices

Hi, I have taken ACT fibernet connection on 20.10.2022. Without my consent they have activate OTT called Yupp Scope. I haven’t given any consent for activation. It was activated from the day of connection on trial basis for one month and chargeable from second month. They have billed an amount of ₹206 for one month. I didn’t even download the app and logged in that app as I am not even aware of that. When I called the customer care they said that I have activated it. Unethical business practices. Disgusting.
My account details of ACT:[protected].

Request the concerned authorities to take necessary action.
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Dec 25, 2022
Complaint marked as Resolved 
They waived the bill. Thank you
ACT Fibernet customer support has been notified about the posted complaint.
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We regret the inconvenience caused. Please share your account ID below. We will look into this for you.
[email protected]'s [Complaint's author] reply, Dec 25, 2022
My account ID is 101661713525

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