[Resolved]  ACT Fibernet — Very Bad - Dont go for it, completely irresponsible !!

Address:Bangalore, Karnataka

I stay in SR Lay out, Murgesh Palya, Bangalore -17 & have Paid for ACT Fibernet connection for 20 Mbps on Sept 07th 2014.
I was promised by the sales executive(Mr Shafeeulla) that within 2 days i would have my connection.
It's more than a week now & no connection at all.
The sales executive was very rude & every day a technician would call me up & say that they are coming in 10 mins & they never turn up.
The sales executive (Mr Shafeeulla) would not lift the call after the amount is paid he will just drop you a message saying i am busy.
I am now looking for options to change.
When i told the technician that i may cancel - he was quick to respond, please go ahead & cancel.
Rude 03rd class behaviour by the sales person & the technician as if they are doing a favor for me.
I have taken 6 months connection without knowing this fact.
Please do not go for it...
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Srini reddy,

We are sorry for the inconvenience. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regrads,
ACT Fibernet

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